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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Cole

Robert Cole

May 16, 2024

1  out of  5
rating by Robert Cole
"Unethical behavior at its finest. I transfered my car insurance to this office as they insured my home as well. After three months I was notified my policy would be non renewed due to claims that happened BEFORE I was a State Farm customer and known to them at the time of moving my car insurance to them. On top of ruining a 10 year relationship with a previous car insurer I was told I would be billed and addition sum for my home insurance as I was no longer bundling. To use info that was known to them, and through a previous insurer to bait and switch me out of my car insurance and home discount is extremely unethical. STAY AWAY"
We responded:
"We understand your frustration regarding the non-renewal of your policy due to claims. We sincerely apologize for any distress caused by the situation. We strive to maintain ethical practices and provide transparent services to our valued customers. "
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James Herring

April 23, 2024

5  out of  5
rating by James Herring
"Hi everyone. I just want to share with you my complete satisfaction and wonderful experiences working with Steve Tardibuono. I switched to State Farm after years of dealing with nothing more than a computer screen (Geico). Granted, I am 70 years old, but having Steve on the other end, brings me more confidence and comfort than I can ever explain. Personal touch is not dead! Thanks so much Steve!!"
We responded:
"Thank you for your 5 star review, James. I’m very happy to hear that Steve was able to help and provide that kind of service. We appreciate your business. "
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David Romanski

April 2, 2024

1  out of  5
rating by David Romanski
"They spam call and text thousands of cell including my phones including myself and 10 year old daughter wereplied stop still got texts called and was hung up on when we did not want to buy insurance only harassing multiple marketing efforts which are illegals to stop. Finally had to report them to nj insurance commission and Federal agency"
We responded:
"Sorry David for the inconvenience. We will make note of your information and remove it from our records. "
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Cecilia Lero

May 21, 2023

5  out of  5
rating by Cecilia Lero
"Steven Tardibuono at Daryl Laglia's office was very helpful and patient helping me get my car and home policy as a first time homeowner in New Jersey. When I had to register my car and the DMV wouldn't accept a print out of the insurance card, Steve responded right away and faxed over a copy while I was still at the DMV."
We responded:
"Thank you Cecilia. We appreciate your business and glad we could help "
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Scott Slekis

September 16, 2022

5  out of  5
rating by Scott Slekis
"We had a chance to work with Sinthia on our life insurance. Was a great experience. She was knowledgeable and professional. I highly recommend this agency."
We responded:
"Thank you Scott. Happy to hear Sinthia was able to provide you with quality service."
Profile photo of Kelli Olsen

Kelli Olsen

August 22, 2022

5  out of  5
rating by Kelli Olsen
"Daryl Laglia’s office was so helpful with my insurance. The staff was kind and informative and they got my auto insurance effective very quickly. Highly recommend."
We responded:
"Thank you so much. We appreciate the feedback."
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Jill Pravata

June 24, 2022

5  out of  5
rating by Jill Pravata
"I cannot accurately express the positive, professional, and educational experience we recently had with Daryl. This was our first time switching insurance companies and agents in over 25 years and Daryl effectively explained every facet of each policy we now hold with State Farm. In addition, we are saving a significant amount of money on our policy premiums! 100% recommend Daryl Laglia!!"
We responded:
"Thank you, Jill. We really appreciate your business."
Profile photo of JOHNNY ROJAS

JOHNNY ROJAS

April 5, 2021

5  out of  5
rating by JOHNNY ROJAS
"I strongly recommend Mr. Daryl Laglia . I have worked on many real estate transactions and insurance with Mr. Daryl over the course of several years and have found him to be professional and proficient in handling complex insurance. You will be well served by having Daryl at your side to handle all of your insurance needs."
We responded:
"Thank you Johnny. Always a pleasure to work with you. Best to you and your Century 21 team"
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Mark Sharkey

April 1, 2021

5  out of  5
rating by Mark Sharkey
"Great team to work with! Excellent and prompt service whenever I call. The process to switch my car insurance was so seamless and quick that I then added my home as well which resulted in additional discounts. Each time I have stopped by or called my questions and concerns were eased by the team's knowledge and great customer service. I highly recommend Daryl and his team!"
We responded:
"Thank you for the review and your recommendation, Mark! It's been our pleasure working with you. -Daryl"
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Maria Villegas

March 16, 2021

1  out of  5
rating by Maria Villegas
"Worst customer service I ever received. Looking for another insurance company. I call they pick up and tell me to leave a voice mail. Then they tell me that because I only have one car the insurance went up by almost $200??? Are you serious???"
We responded:
"Maria. I am sorry our service wasn’t what you expected. We do strive to provide excellent service. Would love to have an opportunity to speak to you about the matter further."
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Benjamin Bauzon

October 4, 2020

5  out of  5
rating by Benjamin Bauzon
"After speaking with Stephanie I felt very informed after making adjustments to my auto policy. She was very helpful and listened to my questions and had very quick and detailed answers. Impeccable customer service!! Thanks again Stephanie!"
We responded:
"Thanks Benjamin. I’m glad Stephanie was able to provide such great service. We appreciate your business."
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Susan Sprecker

September 24, 2020

5  out of  5
rating by Susan Sprecker
"Stephanie Zahn gave both professional and cordial advice to my questions and is a great representative of State Farm"
We responded:
"Thank you, Susan, for your comments. We appreciate your business."
Profile photo of Marina Draghicevic

Marina Draghicevic

July 7, 2020

5  out of  5
rating by Marina Draghicevic
"They always are ready to help you. Professional and kind staff. I highly recomend this Agency."
We responded:
"Thank you Marina. We appreciate your business."
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Annmarie Neri

April 30, 2019

5  out of  5
rating by Annmarie Neri
"Daryl and his staff are always very pleasant and helpful!! Highly recommend this office!"
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Anitra Holloway

April 9, 2019

5  out of  5
rating by Anitra Holloway
"I have been dealing with you guys for close to 10 years... Never had problems and if I had an issue, it was resolved quickly... Thanks for everything!!!"
We responded:
"Thanks, Anitra. We're so glad you've been with us all these years! -Daryl"
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Christopher Waack

March 2, 2019

5  out of  5
rating by Christopher Waack
"State Farm Agency in Hackensack is the only place I would consider for insurance purposes. The management and staff are both knowledgeable and friendly. Damaris is incredibly hard working and enjoys outstanding people skills. She certainly goes the extra mile for her clients. If you are in the market for insurance of any kind I would highly recommend this agency and staff! I suggest Damaris to help you plan for your future. She was a big help to me and my family!"
We responded:
"Thank you, Christopher! We appreciate the feedback. -Daryl"
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James Baut

February 26, 2019

5  out of  5
rating by James Baut
"I had a great experience with this office. I had issues with my prior company and Sinthia explained everything to me perfectly. Would highly recommend them."
We responded:
"Thank you, James! We appreciate your review. -Daryl"
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Angelo Cordero

February 6, 2019

5  out of  5
rating by Angelo Cordero
"I received a quote from Sinthia when I went to visit this office for their services . The coverages were well explained to me and I loved the energy the office has everyone speaks Spanish so they were able to help my mom with her questions as well . Thank you !"
We responded:
"Thank you, Angelo! I'm so glad my team was able to help, it was our pleasure working with you and your family. -Daryl"
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Dina Demir

December 19, 2018

5  out of  5
rating by Dina Demir
"Just having great experience with State Farm. Especially at this one location. Jazmin and the rest of the team have been more than helpful with everything I needed. Where other insurance don’t care about you and just try to get a deal and make their money, not this one! ... thank you for everything. I highly recommend this place!!!"
We responded:
"Thank you, Dina! We appreciate the review and recommendation of our office. I'm so glad we were able to help! Jazmin is an asset to my team and does so much for our customers. -Daryl"
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Steve Feuss

May 3, 2017

2  out of  5
rating by Steve Feuss
"Initially, we were quite happy with Daryl and his team. I carried our auto policies, homeowners policy, and my business policy all through this local State Farm agent office. Unfortunately, over the last 12 months, it seems as though we kept having issues with the automatic billing (and a few other minor issues). Every time we called in it would take 3-4+ phone calls to resolve, but then a new issue would pop up a few weeks later and start the cycle over again. They don't respond timely to requests by phone, email or via the 24-hour service center requests. Even today, we're calling to cancel our policy (as we moved over all the policies to another agency and saved more than $2100 annually) but no one is available to answer the phone for the last 90+ minutes."
Profile photo of Therese Ciraulo

Therese Ciraulo

May 23, 2016

5  out of  5
rating by Therese Ciraulo
"It is a pleasure working with Daryl and his team. Professional and helpful. Great group."
We responded:
"Thank you, Therese! We appreciate the feedback, we're always here to help! -Daryl"
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Ani S

October 30, 2015

5  out of  5
rating by Ani S
"Maria is very knowledgeable .. Loved working with her, Made the process so easy and pleasant!"
We responded:
"Thank you for the review, Ani! Maria is awesome and so helpful. -Daryl"
Profile photo of Katia De Pena

Katia De Pena

October 20, 2015

5  out of  5
rating by Katia De Pena
"I'm really satisfied with the great service that I personally received from the office of Daryl Laglia at Hackensack NJ, is just amazing, I stop by several times with some inquires and honestly the services is excellent, I truly recommended 100%."
We responded:
"Thank you, Katia! We appreciate the review and recommendation of our office. -Daryl"
Profile photo of Chris Haist

Chris Haist

October 9, 2015

5  out of  5
rating by Chris Haist
"Remarkable service. Darryl's team makes you feel at home. They are always pointing out discounts and offering good advice. It's a good feeling to know they are looking out for me."
We responded:
"We appreciate the feedback, we're always here to help! Thanks, Chris. -Daryl"
Profile photo of Yacqueline Cruz

Yacqueline Cruz

February 14, 2014

5  out of  5
rating by Yacqueline Cruz
"I am extremely satisfied with the customer service Daryl and his agency has offered me. My questions are answered quickly and effectively. When there is an issue he takes the time to handle it and fix the situation. I am extremely grateful for the help and guidance him and the agents at State Farm have provided my during my last hit and run. I had no clue what to do and was overwhelmed. They made it easy for me to understand what i had to do and made themselves available when i needed them. By far the greatest customer service i have dealt with. THANK YOU VERY MUCH!!!"
We responded:
"Thank you for the review! It was our pleasure working with you and I'm so glad we were able to help. -Daryl"